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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sourced from the pristine foothills of Japan's most beautiful mountain, our matcha is cultivated with utmost care to deliver a rich, authentic flavor.
✓ 100% Organic Cultivation: Our matcha is grown without the use of pesticides or chemical fertilizers, ensuring the purest flavor and your safety. We believe in harnessing the natural goodness of the tea leaves.
✓ From Japan’s Premier Tea Region: Nestled at the foot of Mt. Fuji in Shizuoka Prefecture – a region renowned for its pristine nature and traditional tea gardens – our matcha is crafted using only the finest organically grown tea leaves.
✓ Sustainable Tea Garden Practices: We are dedicated to preserving the beauty of our tea gardens for generations to come. Our sustainable practices ensure the health of the environment, and a portion of our profits directly supports tea garden conservation.
✓ Refined Aroma, Smooth Taste: Experience the exquisite balance of a smooth, mellow taste and a refined, elegant aroma. Our matcha offers the true essence of tea – a subtle sweetness interwoven with a deeply satisfying flavor. Perfect for both connoisseurs and those new to matcha.
✓ Enrich Your Moments with Matcha: Indulge in a cup of matcha and treat yourself to a moment of tranquility and enrichment. Let the captivating flavors soothe your mind and elevate your spirit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Sencha | A popular Japanese green tea known for its grassy, vegetal notes and refreshing taste. |
| Matcha | A finely ground powdered green tea, traditionally used in Japanese tea ceremonies, with a vibrant green color and a slightly bitter, umami flavor. |
| Darjeeling | A black tea from the Darjeeling region of India, often referred to as the "Champagne of Teas," known for its delicate floral aroma and muscatel flavor. |
| Oolong | A semi-oxidized tea originating from China, offering a wide range of flavors and aromas, from floral and fruity to toasty and nutty, depending on the oxidation level. |
| Pu-erh | A fermented tea from the Yunnan province of China, prized for its earthy, woody, and often chocolatey flavors, which develop and deepen with age. |
| Rooibos | A naturally sweet, caffeine-free herbal tea from South Africa, with a reddish hue and a naturally sweet, slightly nutty flavor. |
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